Terms of service
Last updated: May 27, 2026
Welcome to Only Human. The terms "we," "us," and "our" refer to Only Human LLC. Only Human operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Only Human is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
2. Our Products
We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ from how they appear on your screen due to device and display settings. We do not warrant that the appearance or quality of any product will meet your expectations or be identical to depictions in our online store. All product descriptions are subject to change at any time at our sole discretion.
3. Orders and Acceptance
When you place an order, you are making an offer to purchase. Only Human reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive payment before your order is processed. Please review your order carefully before submitting it.
4. Pricing and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and shown in your order confirmation. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases.
5. 30-Day Guarantee and Refunds
Our 30-Day Guarantee applies to first-time orders of physical product from www.onlyhuman.store. To be eligible for a refund:
- The return must be initiated within 30 days of the original order date.
- Items must be unopened, unused, and in their original packaging.
- A valid proof of purchase (such as your order number) is required.
Opened or used supplements are not eligible for refund due to health and safety regulations. Return shipping costs are the responsibility of the customer. Please see our full Refund Policy for complete details.
6. Subscriptions
Subscription orders renew automatically on the billing schedule shown at checkout. You may cancel, pause, or skip your subscription at any time before your next billing date.
To cancel or manage your subscription:
- Use the subscription portal in your customer account, or
- Email support@onlyhuman.store with your order number and "Cancellation Request" in the subject line.
Cancellation requests must be received before the next billing date to apply to that cycle. Once a subscription order has been placed, it is final and is not eligible for refund or return. Please manage your subscription before your renewal date to avoid an unwanted shipment.
7. Order Cancellation
One-off orders may be canceled within 1 hour of being placed, provided they have not yet entered processing or shipping. After the 1-hour window or once an order has begun processing, we are unable to cancel the order. See our full Cancellation Policy for the request process.
8. Shipping and Delivery
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Title and risk of loss pass to you once we transfer the product to the carrier. See our Shipping Policy for details.
9. Intellectual Property
All content on the Services, including trademarks, brand names, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, is owned by Only Human, its affiliates, or its licensors and is protected by U.S. and foreign intellectual property laws. You may use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any material from the Services without our prior written consent. Only Human's names, logos, and slogans are trademarks of Only Human LLC. All other trademarks belong to their respective owners.
10. Relationship with Shopify
Only Human is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make on our store are made directly with Only Human. By using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Only Human, including any injury, damage, or loss resulting from purchased products or services.
11. Privacy
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these policies.
12. Third-Party Links
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. We are not liable for any harm or damages related to your access of third-party websites or your purchase of any products, services, or content from third parties.
13. Feedback
If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to all Feedback you submit, and that your Feedback does not violate any third-party rights.
14. Errors, Inaccuracies, and Omissions
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
15. Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful or malicious purpose, to violate any law, to infringe on intellectual property rights, to harass any person, to transmit false information, to send spam or unsolicited material, or to engage in any conduct that restricts or inhibits anyone's use of the Services. You agree not to upload viruses or malicious code, reproduce or resell any portion of the Services, collect or track the personal information of others, or interfere with the security of the Services or any related website.
16. Termination
We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination. The provisions of these Terms that by their nature should survive termination, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Indemnification, will continue to apply.
17. Disclaimer of Warranties
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
EXCEPT AS EXPRESSLY STATED BY ONLY HUMAN, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
18. Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL ONLY HUMAN, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
19. Indemnification
You agree to indemnify, defend, and hold harmless Only Human and its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of (i) your breach of these Terms or any document incorporated by reference, (ii) your violation of any law or the rights of a third party, or (iii) your access to and use of the Services.
20. Health Disclaimer
Our products and the information on this website are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this site have not been evaluated by the Food and Drug Administration. Always consult a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, nursing, taking medication, or have an existing medical condition.
21. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.
22. Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies posted on the site constitute the entire agreement between you and us, superseding any prior agreements.
23. Assignment
You may not assign or transfer this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
24. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict-of-law principles. Any dispute will be resolved in the federal or state courts located in Wyoming, and you consent to venue and personal jurisdiction in such courts.
25. Changes to These Terms
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the Services following the posting of any changes constitutes acceptance of those changes.
26. Contact Information
Questions about these Terms should be sent to support@onlyhuman.store.
Only Human LLC
30 N Gould St, Ste R
Sheridan, WY 82801
support@onlyhuman.store